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This page contains information for current students and staff.

Applicants and offer holders should refer to this dedicated FAQ page.

What additional support is the College providing to students during Hilary?

The College’s Student & Academic Services and Wellbeing Team will continue to support students with their studies throughout the term as usual.

In addition to these activities, the College is introducing further support for students in the form of:

  • We will be phoning every current student in January to check-in and to understand how we can support you personally through this challenging time.
  • A self-isolation hardship fund has been established to provide support in the form of grants if you are experiencing financial hardship as a result of the need to self-isolate.
  • A series of remote wellbeing events including Zoom T’ai Chi will be scheduled
  • You can drop into your Faculty’s Virtual Common Room (linked on your Faculty Canvas page) to catch up with other students before or after class
  • Online Faculty office hours are available for study support (linked on your Faculty Canvas page) if you would like further academic support
  • Additional specific information about support and ideas of how to thrive not just survive during lockdown will be sent in our regular emails on Mondays and Thursdays, please be sure to read these so that you do not miss out on vital information.

How will my teaching be delivered and what will my timetable be?

The UK Government has restricted in person teaching at universities to a list of “exempt courses”. Students on other courses are to stay where they are and start their term online. These restrictions are English law and will last until at least mid-February 2021. The College does not teach any of the “exempt courses”. As a result, all of the College’s teaching will take place online until after Hilary Term’s Reading Week (February 22nd-26th) at the earliest.

You will find your timetable on Celcat and your online learning materials in Canvas.

What provision is there for students who are now studying overseas and in a different time zone to the UK?

We are working to support students who are currently living overseas and who are in time zones that may compromise their ability to attend live online lectures and teaching sessions. Where possible, we will try to reschedule teaching, within reason, taking into account both student and faculty time zones and working environments. 

If you are living overseas, please complete this form to advise the College of your location and time zone. 

Recordings of lectures will also be made available to be watched at convenient times. Please email your lecturer and Lee Fenwick to let them know when you have watched a recorded session so that you can be marked as present.

Am I allowed to travel home?

Our students and staff should stay where they are currently, wherever possible.

Easter Travel Exemption for University Students

The UK government has confirmed that University students in England can return to their family homes over the Easter break. Updated Department for Education (DfE) guidance also says that international students will also be allowed to travel home during the holidays.

Students taking advantage of this travel exemption, which will last from March 8th until April 29th, are encouraged to take a COVID-19 test before leaving and returning to their student accommodation.

The government guidance strongly advises students to remain in their term-time accommodation and keep travel to a minimum where possible in order to reduce the risk of transmission around the country, but acknowledges that the exemptions are in place for those who must return for mental health and wellbeing reasons.

International Travel

All students returning from overseas will have to quarantine for 10 days on arrival and book and pay for a travel test package which will include a test at the start and end of the quarantine period. Students coming from a country on the red list will have to quarantine in a managed quarantine hotel which will cost £1,750. Furthermore, students coming from red list countries will not be eligible for the Test to Release scheme.

Where to get a COVID-19 Test

You can find out about community testing locations here.

Will I be able to come and study on campus?

Due to the lockdown restrictions and following consultation with the student representatives, there are no current plans to open the College’s building for independent study. Should you be in London and experiencing difficulties with studying in your current accommodation, please contact Student Wellbeing or discuss this when a member of staff calls you to check in.

Will this affect visa students?

On the basis of advice issued by the UK Visa and Immigration service, Tier 4 students are permitted to move to an on-line delivery of their programme. International students who require a Tier 4 visa to study at the College will be contacted by the College’s Tier 4 Team.

What should I do if I am feeling anxious?

Student & Academic Services and Student Wellbeing are here for you. Please contact them should you need assistance with your student experience or wellbeing. You can contact SAS on sas@nchlondon.ac.uk and Student Wellbeing on studentwellbeing@nchlondon.ac.uk or you can contact either team by phone on 020 4504 0179.

We are also in regular contact with our recommended housing providers and are working closely with them to ensure your safety and wellbeing is of primary concern. We ask all students to keep in touch with us and to update your contact details if they change.

How can I make the most of online learning?

  • Access your course Canvas pages regularly to prepare before class and catch up on anything you miss.
  • Keep your camera on during Zoom sessions if possible (choose a background in your Zoom settings if you like).
  • Drop into your Faculty’s Virtual Common Room (linked on your Faculty Canvas page) to catch up with other students before/after class.
  • Let your tutor/lecturer know if you find the materials too heavy or the pace of delivery too fast or slow (others may be finding the same).
  • Attend Faculty office hours (linked on your Faculty Canvas page) if you would like further academic support.
  • See the Online Learning Hub for detailed online-specific learning advice.

When will I get the COVID-19 Vaccination?

The Vaccine is currently being rolled out by age groups and vulnerability to the virus, so it may be some time before you’re contacted to get yours.

To receive your vaccine you must be registered with a GP, register now if you haven’t to avoid any potential delays.

Please be aware that there are some COVID-19 related scams being perpetrated. Police are highlighting that criminals are using fake NHS notifications to try an obtain money and personal information.

  • The NHS does not require any payment to either register for a vaccination or to receive one and there is no fast-track service or other legitimate mechanism to get early access to the jab.  Any email, text or letter that asks for a payment for a vaccination will be fraudulent.
  • The NHS does not require you to provide proof of identity to get a vaccination. You should be registered with a GP and they will have all your details and will not need anything further from you when they contact you to make an appointment for your vaccination. Any email or text asking you to upload an identity document to register for a vaccination will be fraudulent.

Can I travel home for Easter?

The UK government has confirmed that University students in England can return to their family homes over the Easter break. Updated Department for Education (DfE) guidance also says that international students will also be allowed to travel home during the holidays.

Students taking advantage of this travel exemption, which will last from March 8th until April 29th, are encouraged to take a COVID-19 test before leaving and returning to their student accommodation.

The government guidance strongly advises students to remain in their term-time accommodation and keep travel to a minimum where possible in order to reduce the risk of transmission around the country, but acknowledges that the exemptions are in place for those who must return for mental health and wellbeing reasons.

International Travel

All students returning from overseas will have to quarantine for 10 days on arrival and book and pay for a travel test package which will include a test at the start and end of the quarantine period. Students coming from a country on the red list will have to quarantine in a managed quarantine hotel which will cost £1,750. Furthermore, students coming from red list countries will not be eligible for the Test to Release scheme.

Where to get a COVID-19 Test

You can find out about community testing locations here.

What information and advice has the College considered in its planning?

The College is continually monitoring the development of the COVID-19 pandemic. We consider a range of factors in our planning and the decisions we make relating to it. These include – but are not limited to – guidance from the UK government, Public Health England and the NHS, Northeastern University, and best-practice among peer institutions in the UK, including those in the local area, combined with logistical requirements and operational continuity.

How will any changes to the plan be communicated?

We will communicate any changes through the College’s usual communications channels, including email, CruNCH, NCHLondon.ac.uk, and in the case of urgent messages, via SMS. With that in mind, we remind staff to ensure that PeopleHR has their correct mobile phone number, and to check their NCH email regularly.